September 3, 2009
Communication is a key part of your business. Most of the negative feedback you ever get in your business can probably be traced back to some sort of communication issue.
As I was thumbing through my basketball rulebook recently, it occurred to me that referees do a good job of setting the communication expectations of [...]
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August 12, 2009
In the 9 seasons that I have officiated basketball, I have seen a whole lot of basketball games. Not as many as some refs, but certainly my fair share. Some of those games have been buzzer-beating barn-burners, others have been 30-point snoozers. One thing is for certain in all of those games– one team lost, [...]
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